Hello, One of my favourite pre-trip experiences was visiting the Air France Office in Cairo. When I told the staff that my parents and I were travelling for a family function, they instantly recognised the kind of assistance we required. They made sure we would board early and assisted us in selecting seats that suited them. To ensure I wouldn't have to worry once we got to the airport, they went over the complete assistance procedure step-by-step. My parents felt appreciated and respected because of their kindness and expertise. The entire trip seemed well-planned and stress-free.